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Frequently Asked Questions
We understand that healthcare can raise a lot of questions. Below are answers to some of the most frequently asked queries by our patients. From admission procedures to payment methods, we’ve got you covered. If you have any further questions, our staff is always ready to assist you. Your comfort and understanding are our top priority.
For more information, feel free to contact our helpdesk!
Are the doctors available 24/7?
Yes, our doctors are available 24/7 for critical care and emergencies.
What services does the hospital offer?
We provide comprehensive medical and surgical specialties with advanced infrastructure.
How can I get admitted?
Visit the admission counter for details on bed categories, packages, and charges.
Do I need to pay an advance during admission?
Yes, a deposit is required based on the bed category and surgery.
What are the accepted modes of payment?
We accept cash, debit/credit cards, and demand drafts.
Do you have an ambulance service?
Yes, we provide 24/7 ambulance services for emergencies.
Is my mediclaim accepted?
We accept mediclaim if your TPA is listed with our hospital.
Can I visit patients at any time?
Visiting hours are 8 AM - 10 AM and 4 PM - 6 PM.
What if I have concerns about my bill?
You can contact the Patient Relations Officer (PRO) for assistance.
Can I wear my own clothes?
It depends on your treatment. Please check with the nursing staff.